Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
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Mon – Sun:
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8:00am – 5:00pm
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Terms and Conditions for Tawi Village – Freshness in Every Bite
1. Acceptance of Terms
By using the Tawi Village website and services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please refrain from using our services.
2. Account Registration
2.1. You must be at least 18 years old to create an account and use our services.
2.2. You are responsible for maintaining the confidentiality of your account information and password. Notify us immediately of any unauthorized access or use of your account.
3. Orders and Payments
3.1. You may place orders for grocery products through our website. By placing an order, you agree to pay the specified price and any applicable taxes and fees.
3.2. Payment processing is handled securely through third-party payment gateways. We do not store your payment information.
4. Product Availability and Pricing
4.1. Product availability and pricing are subject to change without notice.
4.2. We make every effort to provide accurate product descriptions and prices, but errors may occur. We reserve the right to correct any errors and cancel orders as necessary.
5. Delivery
5.1. We will make reasonable efforts to deliver your orders within the specified time frame. However, delivery times may vary due to factors beyond our control.
5.2. You are responsible for providing accurate delivery information. If delivery is not possible due to inaccurate information, additional fees may apply.
6. Returns and Refunds
6.1. We accept returns and issue refunds for damaged or incorrect products. Please review our Return Policy for more details.
7. Privacy
7.1. We collect and use your personal information as described in our Privacy Policy.
8. Intellectual Property
8.1. All content on our website, including text, images, logos, and trademarks, is the property of Tawi Village and is protected by intellectual property laws.
9. Termination
9.1. We reserve the right to terminate or suspend your account and access to our services at our discretion.
10. Disclaimers and Limitation of Liability
10.1. We provide our services “as is” and make no warranties or representations regarding the accuracy, completeness, or reliability of the content.
10.2. We are not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our services.
11. Governing Law
11.1. These Terms and Conditions are governed by the laws of [Your Jurisdiction]. Any disputes will be resolved in the courts of [Your Jurisdiction].
12. Changes to Terms
12.1. We may update these Terms and Conditions from time to time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated terms.
13. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at agnes@tawivillage.co.ke.
Freshness in Every Bite
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